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Quality Control Specialist

Remote, USA Full-time Posted 2025-04-26


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Role Description



We are looking for a Quality Control Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.




  • Handle transactional responsibilities and manage physical damage spend


  • Provide clients direct line of sight to how and why money is spent


  • Provide actionable insights on physical damage in real time to client contacts


  • Attend client meetings and business reviews as a Subject Matter Expert (SME)


  • Educate internal stakeholders on best practices regarding the Collision Repair industry



A Day in the Life:




  • Analyze all incoming estimates and photos to ensure repair plan is safe, cost effective, and consistent with brand image


  • Make spending decisions and recommendations for clients around repairing and/or replacing vehicles


  • Analyze repair estimates at line item detail on cars, light, medium, and heavy trucks and specialized equipment


  • Identify savings opportunities with regard to fleet vehicle selection and use case


  • Provide clarity on differentiating maintenance and collision related costs as well as fleet policy


  • Communicate with clients on the intricacies of each repair


  • Deliver concerns to client contacts based on emerging trends, costs, and nature of damages


  • Determine best practice for handling exceptions such as flood vehicles, contamination, weather/natural disaster


  • Serve as the Subject Matter Expert (SME) within the Repair team for matters related to cost and methodology of repairs



Qualifications




  • A high school diploma or equivalent required; Associates degree preferred


  • Minimum 3 years experience in automotive service industry; collision industry experience preferred


  • Knowledge of vehicle anatomy and repair techniques, including frame straightening, welding, and refinishing


  • Knowledge of state and federal regulations regarding collision repair a plus


  • A Physical Damage Appraiser license or equivalent experience


  • I-CAR certification preferred; Certifications/Licenses can be substituted for hands-on experience



Requirements




  • Minimum 3 years experience in automotive service industry; collision industry experience preferred


  • Knowledge of vehicle anatomy and repair techniques


  • Knowledge of state and federal regulations regarding collision repair a plus



Benefits




  • A culture of innovation, empowerment, decision-making, and accountability


  • Comprehensive health and welfare benefits that serve the needs of you and your family


  • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)


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