Apply Now: Enrollment Agent - Entry Level
We're building our team and are looking for a creative Enrollment Agent - Entry Level! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary.
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At Experiential, We partnered with the Federal Lifeline Program to make communication tools accessible to low-income households. Our Entry Level Enrollment Agent plays an integral part in allowing families to better navigate tough times when the unexpected happens. As an Entry Level Enrollment Agent, you will assist us in creating a strong, positive impact in the community. We take immense pride in initiating, maintaining, and expanding relationships with all persons wishing to enroll. If you're looking to join a rapidly growing company with a triumphant and positive environment, then a career with Experiential is for you!Responsibilities as an Entry Level Enrollment Agent:
 Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program
 Maintain high levels of confidentiality with sensitive client information
 Act as the primary point of contact responsible for handling all enrollment appointments
 Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve
 Empathize and deescalate consumer concerns with sincerity, understanding, and care
 Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program
Qualifications as an Entry Level Enrollment Agent:
 1-2 years of experience in Consulting, Customer Service, Benefits Enrollment, Member Services, or sales preferred
 Degree in Communications, Psychology, Marketing, Business Management or related fields
 Ability to maintain a positive attitude, even in times of stress
 Agile thinker and decision-maker
 Impeccable professionalism and communication with clients, management, and fellow staff
 Excellent organizational skills with keen attention to detail and follow-through in a role that leaves limited opportunity for errors
Perks of an Entry Level Enrollment Agent:
 Community involvement and the ability to make a difference
 Competitive compensation, bonuses, and incentives
 Team building activities
 Traveling opportunities for top performers
 Holiday closings
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