Site Assistant- ARCHES Navigation Center – Overnight shift in Salem, OR

Site Assistant- ARCHES Navigation Center - Overnight shift - Community Action - Salem, OR - work from home job

Company: Community Action

Job description: The Site Assistant will provide direct support to sheltering services for the homeless population at the Navigation Center and may be asked to provide support to Tanner Project, ARCHES Inn, Day Center, or Warming/Cooling centers as needed. Responsibilities include supporting daily operations including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, and other special projects as needed.

There are multiple openings for this position.

Shift information:
• 4:00PM-12:30AM
• 12:00AM-8:30AM

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and EXPERIENCE
• High School diploma or General Education Degree (GED) plus 2 years of experience in customer service, social services role; or equivalent combination of education and experience.
• Preferences given to applicants who have knowledge of/or experience working with the homeless, vulnerable or at-risk populations.

CERTIFICATES, LICENSES & REGISTRATIONS
• Driver qualification status is not required for this position.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Valid Food Handler's Card or ability to obtain within 60 days.

KNOWLEDGE, SKILLS & ABILITIES
• Ability/flexibility to accept work shifts or trade shifts with short notice (for example, same day for a call-out).
• Must possess basic computer skills and intermediate skills in Microsoft Word, Excel and Outlook is required.
• Effective interpersonal communication skills, in both written and oral form.
• Exhibits a positive attitude and engages with others in a cooperative and supportive manner.
• Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.
• *ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
• Facilitates access to guest laundry and computers.
• Opens and distributes incoming mail, handles outgoing mail.
• Assists with program operations including HMIS data entry for clients, follow-up with clients, assisting clients with navigation to resources, general data entry, and other special projects as needed. Responds to guest questions about clothing, snacks, blankets, restrooms, charging stations and local resources.
• Focuses team toward primary program goals of the program and exemplifies the positive culture.
• Monitors the program expectations of guests.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

PHYSICAL & MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
• Requires the ability to communicate with others and respond to potential emergencies.
• Requires frequent personal mobility between areas of the shelter and/or sites.
• Regularly lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.
• Manual dexterity for handling personal items, food, clothing, sacks, carts and use of computers and written in-take processing.
• Ability to exercise judgement and quick decision making skills in response to guest or client incidents.
• Requires multi-tasking, including the ability to collaborate with staff, volunteers and guests.
• Requires frequent moving/walking and standing in the shelter setting and outdoor spaces.
• Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants.
• Regulates emotions during interactions with escalated clients and staff.
• Regulates emotions and handles pressures of frequent demands for attention, time and work tasks.

WORK ENVIRONMENT
• This position requires on-site work and it not eligible for remote work.
• Close quarters, with residents that are experiencing chronic homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Primarily indoor work environment with frequent interruptions and demands.
• Exposure to trash and potential biohazards.
• Shift options vary between early morning, evening, and nights and includes weekends.
• Potential risk of exposure to COVID-19 and other infectious conditions. PPE, face coverings may be required.

MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth and supported to envision and reach a positive future.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.
• *This is a partial list of essential duties and responsibilities. To review the full job description, please apply at mwvcaa.org/careers/.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at or call 503-585-6232 to ask for a HR Team Member.
Site Assistant- ARCHES Navigation Center - Overnight shift - Community Action - Salem, OR - work from home job

Expected salary:

Location: Salem, OR
Site Assistant- ARCHES Navigation Center - Overnight shift - Community Action - Salem, OR - work from home job

Job date: Fri, 11 Aug 2023 05:22:46 GMT

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Site Assistant- ARCHES Navigation Center - Overnight shift - Community Action - Salem, OR - work from home job

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