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Entry Level/Associate IT Support in Humble, TX in Radiomedix, Inc. (job Id: 1677055705)

Remote, USA Full-time Posted 2025-04-26

Job title: Entry Level/Associate IT Support

Company: Radiomedix, Inc.

    Job description: Duties/Responsibilities:
  • Provide entry level support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching, or instructing employees regarding software or hardware functionality.
  • Installation, administration, and daily maintenance of the workplace IT infrastructure (e.g., desktops, laptops, printers, desk and mobile phones, network cabling etc.)
  • Basic knowledge of Active Directory, Domain Controller, Group Policy, and Windows ACLs.
  • Replace/install existing and/or install new desktop/laptops at designated employee office area locations, ensuring employees have required equipment and software.
  • Assist in the accomplishment of company objectives by performing other related duties as assigned by supervisor/manager.
  • Resolve user configuration, network access and authentication issues.
  • Ensure IT security: antivirus tools, encryption, local and network backups.
  • Maintain IT and Company assets (Hardware/Software) inventory.
  • Basic knowledge of Microsoft Office 365, Azure AD, Exchange, and etc.
    Required Skills/Abilities:
  • Computer hardware & software installation, diagnostic and troubleshooting.
  • Operating systems installation, configuration, monitoring and troubleshooting.
  • Remote connectivity, VPN, Multi-factor Authentication.
  • Principles of Microsoft Windows Operating Systems.
  • Basic networking knowledge of LAN, WAN, network essentials such as TCP/IP, DHCP, DNS.
  • Principles of email and conference software (Outlook, Teams, Zoom).
  • Office productivity tools (MS office 365, MS Office and etc.)
  • Must be willing to learn quickly, multitask, and work in a fast-paced environment.
    Physical and Personal Requirements:
  • Ability to move up to 50 lbs. as well as standing and walking for shifts lasting up to 12 hours if required.
  • Problem Solving, Initiative, Teamwork, Flexibility, Communication Skills (written & spoken), Result Orientation.

Education and Experience:

An Associate’s or bachelor’s degree in a computer science or related field,

OR equivalent experience in IT related field.

CompTIA A+ certification, and/or applicable Microsoft or Other type of IT certification(s) are a plus.

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Expected salary:

Location: Humble, TX

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