[FULL TIME Remote] Customer Service Reps - Live Chat FULLY REMOTE
Position at a Glance:
- Location: Remote
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Company: Workwarp
- Position: Customer Service Reps - Live Chat FULLY REMOTE
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Employer Industry: Customer ServiceWhy Consider This Job Opportunity
 Opportunity for career advancement and growth within the organization
 Supportive and collaborative work environment
 Chance to utilize and enhance communication and negotiation skills
 Engage with a diverse customer base and make a positive impact
 Flexible scheduling with weekday and weekend shifts available
What To Expect (Job Responsibilities)
 Handle incoming and outgoing customer calls, providing exceptional service
 Prepare account changes and troubleshoot customer issues
 Identify and act upon potential sales opportunities
 Assist with customer retention efforts and resolve billing issues
 Collaborate with other departments to ensure timely resolution of customer concerns
What Is Required (Qualifications)
 High School Diploma or Equivalent
 1-2 years in a customer-facing role; prior experience in a customer service setting
 Ability to work well in a fast-paced environment
 Excellent telephone skills and strong troubleshooting abilities
 Solid negotiating skills and computer proficiency
How To Stand Out (Preferred Qualifications)
 Experience in a customer service setting
 Demonstrated ability to handle multiple tasks effectively
 Strong interpersonal skills and a commitment to customer satisfaction
#CustomerService #CareerOpportunity #NegotiationSkills #FlexibleScheduling #CommunicationSkills
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