[FULL TIME Remote] FT Customer Care Specialist - Work From Home
Your next career move could be with workwarp as a FT Customer Care Specialist - Work From Home! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
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Employer Industry: Customer ServiceWhy Consider This Job Opportunity...
 Competitive pay
 Opportunity for career advancement and growth within the organization
 Work remotely from anywhere within the U.S.
 Supportive and collaborative work environment
 Chance to make a positive impact on customer satisfaction
What To Expect (Job Responsibilities)
 Assist customers through various communication channels, including website, email, chat, and phone calls
 Troubleshoot and resolve customer issues, collaborating with other teams to improve the customer experience
 De-escalate customer service issues by addressing concerns promptly and thoughtfully
 Ensure continuous follow-up with customers until their issues are fully resolved
 Maintain a positive and professional demeanor in all interactions
What Is Required (Qualifications)
 Must be available and punctual for scheduled work shifts
 Exceptional phone and listening skills
 Strong written and verbal communication skills
 Proven ability to troubleshoot and resolve customer issues
 Experience in a customer service role
How To Stand Out (Preferred Qualifications)
 Experience in a fast-paced customer service environment
 Familiarity with customer relationship management (CRM) software
 Ability to work collaboratively in a team setting
 Experience in de-escalating challenging customer interactions
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #CustomerSatisfaction
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