[FULL TIME Remote] Inbound Customer Service Agent
Role Snapshot:
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: Inbound Customer Service Agent
- Location: Remote
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Description:Â Provide direct support to GE Appliances Owners with a strong focus on sales and service.
 Responsibilities include providing product information, registration support, service, parts, delivery, and dealer location inquiries.
 Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and concessions.
 Limited support to Non-GE Appliance branded appliance owners.
Requirements:  One-year relevant working experience in a customer service or sales environment  Take-charge person, self-starter, with in-depth knowledge of processes and procedures  Ability to research, analyze data and make sound decisions for escalated owner matters  High degree of concentration and attention to detail  Excellent team player with verbal, written and interpersonal skills  Maintain professional interactions to promote brand loyalty for GE Appliance Branded Products  Acts with integrity, seeks leadership guidance  Familiarity with web-based systems to retrieve data for troubleshooting  Ability to effectively work at home  Computer skills include: MS Office Suite and navigating multiple systems
Benefits:
 Paid on-the-job training and mentoring
 Work-from-home opportunities (equipment provided)
 No weekend shifts
 Paid time off
 Medical, dental, vision, and prescription benefits eligibility on day one of employment
 401(k) program with a company match
 Short-term and long-term disability
 Life insurance
 Appliance discount program
 Tuition reimbursement
 Gym membership reimbursement
 Career growth opportunities Apply Job!
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