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Hiring Now: Remote- Claims Intake

Remote, USA Full-time Posted 2025-04-26

An exciting opportunity awaits for a talented Remote- Claims Intake! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.

This position is responsible for reviewing and determining all claim requirements needed for initial and continuation claims. This position assists Care Managers and Care Coordinators, while also providing quality customer service to our policy holders, their representatives and providers.

RESPONSIBILITIES
1. Reviews internal databases, client guidelines, and policy contract language to determine all claim requirements needed for initial and continuation claims.
2. Reviews documented claim forms and contacts the insured, insured's representative, or provider to request information needed to process the benefit inquiry.
3. Keeps clear and concise documentation of all claim intake activity within the required databases.
4. Meets quality and production metrics as established and communicated by the department.
5. Processes requests from the client or from other departmental areas within illumifin.
6. Other duties as assigned.

    Requirements
  • Associates Degree or equivalent formal training program, or 2 years experience in the health or life insurance industry.
  • 1- 3 years work experience in a claims environment preferred.
  • Intermediate level experience with Microsoft Office products.
  • Experience working in a geriatric healthcare environment.
  • Knowledge of health, long-term care or disability insurance
  • Excellent verbal and written communication skills.

Location

Home Address

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 40 per week

    Benefits:
  • 401(k)
  • 401(k) 3% Match
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Prescription drug insurance
  • Referral program
  • Retirement plan
  • Vision insurance
  • Work from home
    Schedule:
  • 8 hour shift
    Experience:
  • Microsoft Office: 1 year (Required)
  • Customer service: 2 years (Required)

Work Location: Remote Apply Job!

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