Immediate Hiring: Entry Level IT Support Role
Are you ready to drive results and define an industry? Join us as a Entry Level IT Support Role! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
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The OpportunityÂIn partnership with TSP, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry via some initial training.
IT Infrastructure
Savvy enough to want to work as an Infrastructure specialist, but lacking relevant work experience? Our IT Infrastructure Skills training is tailored made for you. This initial training will give you the foundational knowledge you need for this opportunity with TSP.
We will be equipping you with the skills and knowledge youÂll need for this opportunity. Designed as a springboard for your future career with TSP, youÂll benefit from live online sessions delivered by our team of expert trainers. As the programme unfolds, weÂll start preparing you for interview stage and give you all the necessary skills you need for the interview off the back off what you have learnt from the... course.
The RoleÂ
You will be part of a warm, friendly, and forward-thinking team responsible for supporting with all things IT Infrastructure. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will be meticulous and patient in your approach; keen to live and breathe company values, and with the ambition and drive to grow and develop.
The typical roles and responsibilities will include:
 Technical - troubleshoot desktop and system problems, diagnose, and solve hardware/software issues.
 Manage Helpdesk - ensure help desk tickets are logged, escalated, and resolved in a timely manner.
 User Management - administer applications for user accounts.
 Web - assist customers with technical web-related queries.
 Types of malware and attacks, password security, Infrastructure (securing networks and hardware/ securing software) , cryptography , security vulnerabilities.
What youÂll learn over your 12-week, part time training (before your interview with the employer)
 Operating Systems and Hardware
 Business Continuity and Disaster Recovery
 Information Security, Legislation and Ethics
 IT Project Methodology
 Maintenance Strategies
 Database Fundamentals
 Applications and Software
 Network Concepts
 Troubleshooting and Fault Finding
 Supporting a Customer Base
 Purpose and Importance of Cyber Security
 Key Cyber concepts, terminology and frameworks
 Cyber threats and motives
 Security policies
The PersonÂ
We appreciate you will likely be at the very beginning of your IT career, so provided youÂre able to confidently demonstrate your interest in the subject, weÂll be more focused on your passion for learning/development and natural fit with our core values, rather than being able to evidence a significant degree of pre-existing technical knowledge. You will need to have the right to live and work in the UK, be based within the West Midlands, and be over the age of 19 Apply Job!
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Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
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