Immediate Hiring: Healthcare Intake Specialist

Role Snapshot:

• Compensation: a competitive salary
• Location: Remote
• Position: Healthcare Intake Specialist
• Start Date: Immediate openings available
• Company: Workwarp

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High volume healthcare call center experience needed

6 month contract with possibility to extend

8-5 M-F EST Hours

• Process a variety of requests, inquiries and transactions via phone, email, fax, and mail

• Review requests to ensure accuracy

• Support internal & external customers via phone or email

• Document all pertinent information related to the call/inquiry, attach supporting information as applicable and if unable to resolve route to appropriate area for follow up as applicable

• Gather and analyze data to provide feedback to Team Leads on employee development needs and/or specific providers requiring education on prior approval or pre-certification process

• Screen inquiries to determine if authorization is required

• Verify member benefits and eligibility and/or provider setup.

• Maintain and update Service Requests and research incorrect or missing information.

• Triage and assign all incoming inquiries in a timely, efficient manner throughout the day to appropriate staff

• Perform Peer Audits monthly as required

• Provide clinical review outcome notification to members and providers (verbal and written) Apply Job!

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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!

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