Immediate Hiring: Remote Customer Service Specialist - Part Time
Looking for a straightforward job? We're hiring a Remote Customer Service Specialist - Part Time After Hours! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.
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Employer Industry: Healthcare ServicesWhy Consider This Job Opportunity...
 Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hire date
 Tuition Assistance available from the first day
 Opportunity for career advancement and growth within the organization
 Paid Time Off benefit combines vacation, sick days, holidays, and personal time
 Disability insurance paid for by the employer
 Adoption assistance available
What To Expect (Job Responsibilities)
 Answer a high volume of inbound calls for assigned practices, serving as the initial point of contact for healthcare needs
 Navigate the electronic health record to validate and capture patient information, ensuring accurate data entry while maintaining privacy and security
 Manage call resolutions for scheduling appointments, refilling medications, obtaining insurance referrals, and other patient inquiries
 Schedule patient visits based on provider preferences and verify insurance eligibility
 Communicate professionally and respectfully with patients, providers, and staff to provide excellent customer service
What Is Required (Qualifications)
 High School Diploma or GED
 2-5 years of experience in a customer service role
 No supervisory experience required
 Ability to work in a constant state of alertness and in a safe manner
 Proficiency in navigating electronic health records and managing patient information
How To Stand Out (Preferred Qualifications)
 Experience in a healthcare-related customer service position
 Knowledge of insurance basics and electronic health records systems
 Familiarity with patient scheduling and appointment management
 Strong critical thinking and problem-solving skills
 Exceptional verbal communication skills
#HealthcareServices #CustomerService #CareerOpportunity #HealthcareJobs #PatientCare
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