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Immediate Hiring: Virtual Assistant: Join a Small B2B Software

Remote, USA Full-time Posted 2025-04-26

This is a fantastic, simple entry-level opportunity for a Virtual Assistant: Join A Small B2B Software Company! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.

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Job Description

We are a small, successful B2B software company based in Sweden, looking for a US East Coast-based Virtual Assistant to help with administrative tasks related to sales and customer service. This role is designed to be flexible and family-friendly, making it a great fit for stay-at-home moms or working moms seeking meaningful part-time work that fits into their busy schedules. Please only apply if you live in the USA - we will not look at any other candidates.

About Us

Our company offers a B2B software product, SQL Spreads (sqlspreads.com), a Microsoft Excel Add-In that enables business users to update and manage SQL Server data.

  • 900+ customers in 50+ countries, with a primary focus on the US.
  • Customers are mid to large-sized companies, primarily in IT and Finance departments.
  • We rely on organic traffic and inbound inquiries—there’s no cold calling or direct selling involved.

Your Role

This is a part-time contract role requiring 5–10 hours per week, with the potential for more hours over time as your familiarity with the role grows.

Responsibilities:

  • Customer Support: Check our HelpScout inbox twice daily to respond to first-line inquiries about licensing, product details, and sales. Forward technical issues to our development team when necessary.
  • Have calls with customers - answer product/licensing questions, take time to get information about their issues (and send to the development team) and potentially do simple product demos in the future.
  • Administrative Support:
  • Create quotes and invoices.
  • Maintain and update customer information in our systems.
  • Assist with end-of-month reporting, such as compiling sales figures and updating records.
  • Short-Term Projects: Support tasks like data cleanup, setting up new systems, and coordinating customer interviews or reviews.
  • Collaboration: Report to the Customer Service/Marketing/Sales representative and contribute to team goals.

Why This Role Might Be Perfect for You

  • You enjoy admin work and bringing structure to workflows.
  • You’re a stay-at-home mom or working mom looking for flexible, part-time work that fits into your life.
  • You’d like to be part of a small, successful tech company with a remote-first, global team.
  • You enjoy helping customers and appreciate a supportive work environment.

What We’re Looking For

Experience:

  • 5+ years in an administrative roles.
  • Familiarity communicating with customers in mid to large-sized companies in the US.

Skills:

  • Proficiency in Microsoft Office and Google Docs.
  • Strong organizational and time-management skills.
  • Fluent English communication (written and spoken).

Availability:

  • Located in the US (East Coast), with at least 2–4 hours of overlap with CET business hours (8am–4pm CET).
  • Able to commit to 5–10 hours per week initially.
  • Bonus Points: Experience in a tech company is a plus but not required.

What You’ll Love About This Role

  • Flexible, family-friendly work that accommodates your schedule.
  • A long-term opportunity to grow with our team.
  • Engaging, meaningful tasks with a focus on organization and collaboration.
  • Working with happy customers who appreciate your support.

Apply Now

If this sounds like the role for you, we’d love to hear from you! Apply Job!

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Your Future Starts Here

Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!

Apply To This Job

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