Immediate Hiring: Work From Home - Customer Support Specialist
Position at a Glance:
- Company: Workwarp
- Location: Remote
- Compensation: a competitive salary
- Position: Work From Home - Customer Support Specialist
- Start Date: Immediate openings available
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Employer Industry: Customer Service and SupportWhy Consider This Job Opportunity...
 Competitive salary with a home office budget
 100% paid medical, dental, and vision insurance
 Paid time off (PTO) for work-life balance
 401k matching to support your financial future
 Opportunity to work with the latest cloud support systems like Zendesk and JIRA
 Flexible remote work option available across the U.S.
What To Expect (Job Responsibilities)
 Provide high-level support to customers via phone, chat, and email
 Identify and resolve client issues and concerns efficiently
 Establish and maintain customer relationships to improve client retention
 Diagnose bugs and communicate customer issues or requests to the development team
 Utilize and navigate cloud support systems effectively
What Is Required (Qualifications)
 Strong communication skills, both written and verbal
 Experience in customer service or support roles
 Ability to work with cloud support systems
 Proven problem-solving skills to address client issues
 Must be available for scheduled shifts
How To Stand Out (Preferred Qualifications)
 Familiarity with support tools such as Zendesk and JIRA
 Previous experience in a remote customer support role
 Technical knowledge related to software troubleshooting
#CustomerSupport #RemoteWork #CareerOpportunity #CompetitiveBenefits #TechSupport
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