Join Today: Pharmacy Technician - Aetna Medicare - Remote

Quick Overview:

• Location: Remote
• Start Date: Immediate openings available
• Compensation: a competitive salary
• Company: Workwarp
• Position: Pharmacy Technician - Aetna Medicare - Remote

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The Pharmacy Technician position at CVS Health involves providing virtual support to Aetna Medicare members, focusing on medication adherence. The role requires excellent customer service skills to connect with a diverse customer base in a fast-paced call center environment. Technicians will conduct outbound calls to remind members about medication refills and address adherence barriers, contributing to improved health outcomes for chronic condition management.

Responsibilities
• Conduct outbound calls to Aetna Medicare Advantage members to remind them to refill or confirm pick up of their medications.
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• Identify, discuss, and offer resolutions to adherence barriers for members.
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• Provide superb customer service and empathy to connect with a diverse customer base.
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• Support medication adherence initiatives for chronic conditions.
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• Cross-train on other call center programs and initiatives supporting CVS retail.

Requirements
• Active Pharmacy Technician license in state of residence.
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• Ability to obtain Rhode Island Pharmacy Technician license through application and fee.
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• Minimum of 1 consecutive year experience in customer service.
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• Bilingual in Spanish preferred.
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• Prior Call Center experience preferred.
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• Proficiency in Microsoft (MS) Windows-based applications and MS Office.

Nice-to-haves
• Bilingual in Spanish
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• Prior Call Center experience
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• Previous experience working from home

Benefits
• Store discount
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• Employee stock purchase plan
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• Paid holidays
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• Disability insurance
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• Health insurance
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• Dental insurance
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• 401(k)
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• Tuition reimbursement
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• Paid time off
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• Vision insurance
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• Life insurance Apply Job!

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Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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