[Work From Home] Consumer Experience Specialist - Virtual

We're looking for a high-impact individual to join our team as a Consumer Experience Specialist - Virtual! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.

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Why Consider this Job Opportunity...
• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
• Opportunity for career advancement and growth within the organization
• Work remotely from 1035 Red Bud Road, Calhoun, GA 30701
• Supportive and uplifting work environment
• Valued for unique experiences and contributions

What to Expect (Job Responsibilities):
• Field and resolve inquiries via phone, chat, and other contact methods in the Consumer Experience Center
• Provide exceptional customer service and anticipate consumer needs
• Maintain knowledge of AdventHealth service offerings and contact center technologies
• Confirm consumer identity and resolve inquiries accurately and promptly
• Initiate insurance eligibility and scheduling to maximize resource utilization

What is Required (Qualifications):
• High-school diploma or equivalent
• 1 year of experience in a call center OR 2 years' prior experience in a customer service environment
• Demonstrated behavior aligned with AdventHealth's mission, vision, and values
• Critical-thinking skills to resolve consumer inquiries and scheduling conflicts
• Knowledge of healthcare setting focused on patient care

How to Stand Out (Preferred Qualifications):
• Two years of experience in a healthcare setting focused on patient care
• Associate's degree

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!

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Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!

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