[Work From Home] Online Chat Assistant
This is a fantastic, simple entry-level opportunity for a Online Chat Assistant! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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This a Full Remote job, the offer is available from: United States RVB Associates, Inc. is seeking a friendly and customer-oriented Online Chat Assistant to join our team. As a reputable company in the industry, we prioritize providing exceptional customer service and support to our clients... In this role, you will be responsible for assisting customers via online chat platforms, answering their queries and guiding them through our products and services. You will play a critical role in delivering a positive customer experience and ensuring customer satisfaction. Responsibilities:  Respond to customer inquiries and provide assistance in real-time via online chat platforms  Guide customers through our products and services, providing accurate and relevant information  Troubleshoot and resolve customer issues and complaints  Ensure customer satisfaction and maintain high-quality service standards  Maintain accurate and detailed customer records and interactions  Collaborate with team members to escalate and resolve complex customer issues  Keep up-to-date with product knowledge, policies, and procedures Requirements Requirements:  Prior experience as an Online Chat Assistant or similar role  Excellent written and verbal communication skills  Customer service-oriented with a friendly and professional demeanor  Ability to multi-task and handle multiple chat conversations simultaneously  Strong problem-solving and decision-making skills  Ability to work independently and collaboratively in a team environment  Proficiency in using online chat platforms and customer management systems  Excellent typing skills and ability to maintain accuracy while chatting  Availability to work flexible hours, including evenings and weekends  High school diploma or equivalent qualification Benefits  Health Care Plan (Medical, Dental & Vision)  Retirement Plan (401k, IRA)  Life Insurance (Basic, Voluntary & AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long Term Disability  Training & Development  Wellness Resources This offer from "RVB Associates" has been enriched by Jobgether.com and got a 72% flex score Apply to This Job Check More Jobs Apply Job!Â
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