[Remote-Position] Remote Call Center Rep

Become a key member of our collaborative team as a Remote Call Center Rep! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.

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TRC Talent Solutions is hiring FULLY REMOTE Call Center Representatives for a well-known company located in Irving, TX. These positions have a starting pay of $14/hr. The hours of operations are 8am-8pm Monday-Friday and 8am-4:30pm Saturdays. Interested candidates must be able to work either 8am-5pm or 11am-8pm during the week and Saturday 8am-4:30pm.

Responsibilities: • Take inbound calls for order placement • Up sell and cross sell additional items • Answer inquiries while maintaining and updating the customer database • Maintain a sense of urgency in responding to the customer needs • Be creative and go above and beyond when assisting our customers • Accurate and efficient order entry and maintenance of customer files • Ask probing questions and overcome objections

Requirements: • Min. 1 year of previous call center experience • Previous experience in cosmetics/beauty is desired • Pleasant and professional telephone etiquette • Ability to adapt to the fast-paced internet environment • Problem solving skills • Excellent judgment and decision-making skills • Strong verbal and written communications skills • Demonstrated customer service skills • PC literate and basic typing skills (at least 30 wpm) • Regular and punctual attendance is a must • High School Diploma or equivalent • Pass a background check (no misdemeanors or felonies involving violence, theft or sexual convictions)

If interested and you meet these requirements, we encourage you to apply! To receive consideration for future career opportunities, please email your resume to [email protected]. We look forward to working with you!

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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