[Remote-Position] FT Customer Engagement Specialist - Work From
We're looking for a high-impact individual to join our team as a FT Customer Engagement Specialist - Work From Home! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
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Employer Industry: Customer ServiceWhy Consider This Job Opportunity...
 Competitive pay
 Comprehensive health, dental, and vision benefits
 401(k) retirement plan
 Paid time off (PTO)
 Opportunity to work fully remote from anywhere in the U.S.
 Fast hiring process
What To Expect (Job Responsibilities)
 Answer and manage incoming calls, emails, and chats to assist customers
 Assess customers' needs and provide accurate solutions for a positive experience
 Learn and adhere to all customer service procedures and policies
 Strive to exceed personal and team targets, goals, and quotas
 Record, organize, and file customer interactions and account changes
What Is Required (Qualifications)
 Must be available and punctual for scheduled work shifts
 Previous experience in customer service
 Strong problem-solving skills
 Excellent communication skills, both written and verbal
 Ability to work independently in a remote environment
How To Stand Out (Preferred Qualifications)
 Experience with customer engagement or support roles in a remote setting
 Familiarity with customer service software or platforms
 Proven track record of meeting or exceeding performance goals
 Strong organizational skills and attention to detail
#CustomerService #RemoteWork #CompetitivePay #CareerOpportunity #HealthBenefits
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