[Remote-Position] Netflix remote jobs
Fit right into our supportive and forward-thinking team as a Netflix Remote! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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The External Support Engineer is responsible for helping and supporting external content creation teams that use the tools provided by the internal development team. They are the bridge between the content teams and the tools engineering team. They are the first point of contact when content teams run into issues with tools; and filter issues and feedback to the tools team.Essential Functions/Responsibilities
 Provide technical support to content/external teams in regards to use of content tools
 Create reference materials and provide training to get external teams up to speed with the toolset
 Solve and debug possible issues with tools and workflows to quickly resolve issues for users
 Escalate more complex or problematic issues to the tool development team, and work with production to track these issues in JIRA
 Advocate for tools, workflow improvements, and suggestions from external teams
 Partner with other engineers to develop tools and processes that improve efficiency and quality
 Guide or lead cross-disciplinary dialogs to drive features from initial concept to completion
 Exemplify reliability, accountability, and professionalism in all work-related interactions
Skills and Abilities
 Ability to read and understand C# code
 Good written and verbal communication, including working with external partners
 Positive attitude and ability to receive and provide objective and constructive feedback
 Excellent organization skills
 Self motivating; able to prioritize and manage numerous requests simultaneously
Education and Experience
 Computer Science or related degree, or equivalent work experience
 Experience supporting a live service or tool environment
 Unity 3D game and tool development experience
 Experience with Jira, Confluence, or other defect tracking software
 iOS and Android mobile development experience
 5 years experience in delivering production-level code in a professional environment
Position Type/Expected Hours of Work
Our core hours are 10:00am to 6:00pm cst, which means you should be available for meetings etc. during this time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary range description
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
The overall market range for roles in this area of Netflix is typically $150,000 - 325,000 Apply Job!
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