Remote Customer Care Professional

Key Job Details:

• Position: Remote Customer Care Professional
• Compensation: a competitive salary
• Start Date: Immediate openings available
• Location: Remote
• Company: Workwarp

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100% remote
The role of a Customer Care Professional is a key position within Assurant because you are the voice of our organization...
Acting as the customer’s primary point of contact, you will:
• Receive in-bound calls from customers who want to open a claim
• Listen, solve problems, answer questions and work with them to find a resolution
• Use your expertise to proactively make recommendations that will help customers avoid future issues
What you will enjoy:
• The variety of work - every day and every customer’s situation is unique
• Being part of a high performing, collaborative and supportive team
• Competitive compensation and paid time off
• Medical benefits begin on your first day
• Career advancement opportunities
The ideal candidate will have:
• Relentless drive to provide exceptional customer service
• Excellent communication and listening skills
• Strong attention to detail and problem-solving skills
• Ability to adapt to change and work well in a fast-paced environment
• Ability to multi-task using technology while handling calls
• Minimum high school diploma or GED
We are hiring for:
• Monday-Friday 12p-9pm EST
• Saturday and Sunday 10am-6:30pm
• This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs so it is important that you have open overall availability
• We do pay shift differentials for night and weekend schedules worked
When you start, we train you:
• It’s a combination of virtual “class room” & “on the job” training that is typically 6 weeks long but duration can vary
• Class room training hours are typically Monday through Friday from 8am – 5pm EST with a lunch break
CUSTOMER SERVICE REPRESENTATIVE - IN NEW YORK STATE - Remote | WFH,Get.It Recruit - Administrative, Anywhere ,via LinkedIn,Join our team as a Customer Service Representative and be the reason our customers smile! Working from the comfort of your home in New York State Apply Job! For more such jobs please click here!

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