Call Center Customer Service Representative
Job Summary: We are seeking a motivated Call Center Representative to join our team. The ideal candidate will be responsible for outbound calling, providing exceptional customer service, and accurately entering data into our systems. Fluency in English and Spanish is a plus... Responsibilities: ?? Conduct outbound calls to prospective customers ?? Communicate effectively with customers to understand their needs ?? Provide information about products or services ?? Analyze customer feedback to improve services ?? Maintain accurate records of customer interactions and transactions ?? Perform data entry tasks with a high level of accuracy Requirements: ?? Proven experience in customer service. ?? Excellent phone etiquette and communication skills. ?? Ability to speak English fluently; bilingual in Spanish is a plus. ?? Proficient in data entry and basic computer skills. ?? Strong analytical skills to assess customer needs and preferences. Job Type: Contract Pay: $16.00 per hour Expected hours: 40 per week Benefits: ?? On-the-job training Experience level: ?? 3 years Shift: ?? 8 hour shift ?? Day shift ?? Evening shift ?? Morning shift Weekly day range: ?? Monday to Friday ?? Weekends as needed Work setting: ?? Call center ?? Remote Education: ?? High school or equivalent (Required) Work Location: Remote
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