Customer Service Representative - Remote, OK
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
Starting pay at $14.00/hr
Opportunity for career advancement and growth within the organization
Work remotely with specific requirements for a dedicated work area
Comprehensive benefits package including medical, dental, vision insurance, and more
Supportive work environment with a focus on making a positive impact on members' lives
What To Expect (Job Responsibilities)
Receive and document customer concerns accurately and in a timely manner
Follow company procedures and ensure accurate trip data input
Refer unresolved customer grievances to designated departments for resolution
Multitask effectively to extract necessary information from multiple systems
Review and educate members on services and insurance coverage
What Is Required (Qualifications)
High School Graduate or General Education Degree (GED)
0-2 years of related experience
6+ months contact center experience OR customer service experience
Strong organization skills, written, and verbal communication skills
Ability to type 35wpm or more
How To Stand Out (Preferred Qualifications)
Proficiency in Microsoft Office Suite
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