Customer Service Representative - Live Chat FULLY REMOTE
Employer Industry: Customer Service
Why Consider This Job Opportunity...
?? Opportunity for career advancement and growth within the organization
?? Supportive and collaborative work environment
?? Chance to make a positive impact on customer satisfaction
?? Flexible scheduling with availability for both weekday and weekend shifts
?? Engaging role involving direct interaction with customers and sales opportunities
What To Expect (Job Responsibilities)
?? Handle incoming calls and make outbound calls for follow-up and upselling
?? Prepare account changes and troubleshoot customer issues
?? Identify and act upon potential new sales opportunities
?? Assist with customer retention efforts
?? Collaborate with other departments to ensure timely resolution of customer issues
What Is Required (Qualifications)
?? High School Diploma or Equivalent
?? 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
?? Ability to work well in a fast-paced environment
?? Excellent telephone skills
?? Strong troubleshooting abilities
How To Stand Out (Preferred Qualifications)
?? Solid negotiating skills
?? Computer proficiency
#CustomerService #CareerOpportunity #CustomerSatisfaction #SalesOpportunities #FlexibleScheduling
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