Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
?? Opportunity for career advancement and growth within the organization
?? Supportive and collaborative work environment
?? Engage in a role that significantly impacts patient encounters and scheduling efficiency
?? Work in a role that emphasizes accuracy and customer service excellence
?? Involvement in the revenue cycle management
What To Expect (Job Responsibilities)
?? Process a wide range of registration functions involving multiple programs and policies
?? Handle 60-100 incoming and outgoing calls per day
?? Maintain department standard audit error rate and not ready time of 25% or less
?? Schedule appointments accurately while ensuring the highest level of customer service
?? Report directly to the Registration Manager and Manager - Centralized Scheduling for daily operations
What Is Required (Qualifications)
?? High school diploma or equivalent
?? 1-2 years of experience in a service-related field
?? Ability to manage a high volume of calls efficiently
?? Strong attention to detail and accuracy in registration processes
?? Compliance with attendance policies and departmental standards
How To Stand Out (Preferred Qualifications)
?? Experience in a healthcare-related service environment
?? Familiarity with patient registration and scheduling systems
?? Excellent communication and interpersonal skills
?? Demonstrated ability to work collaboratively within a team
?? Skills in handling customer service inquiries effectively
#HealthcareServices #CustomerService #CareerOpportunity #RevenueCycle #PatientScheduling
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