Remote --- Automotive Customer Service Representative
Employer Industry: Digital Business Services
- Why consider this job opportunity...
- Competitive wages with potential for bonuses
- Comprehensive benefits package including medical, dental, vision, and 401k
- Paid training to enhance your skills and knowledge
- Opportunities for career advancement within the organization
- Flexible remote work options in various states
- Supportive and inclusive work environment that values employee well-being
- What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, and social media to address inquiries and concerns
- Calmly resolve and de-escalate customer issues when necessary
- Escalate interactions appropriately based on customer needs
- Track and document all customer interactions for auditing and reporting
- Provide feedback on call-related issues and upsell when required
- What is Required (Qualifications):
- Minimum of 6 months of customer service experience
- Must be over 18 years of age
- High school diploma or GED required
- Ability to type at least 25 words per minute
- Strong oral and written communication skills, with logical problem-solving abilities
- How to Stand Out (Preferred Qualifications):
- Experience in a remote work environment
- Proficiency in navigating Windows operating systems
- Strong organizational and work prioritization skills
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace
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