After Hours Call Center Behavioral Health Advocate - Remote
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
?? Competitive base pay with premium pay offered for evenings, overnights, weekends, and holidays
?? Comprehensive benefits package including medical, dental, and vision insurance
?? Paid Time Off that starts to accrue with your first pay period, plus paid holidays and a floating holiday
?? Opportunities for career advancement and professional development, including education reimbursement
?? Flexibility to work remotely for candidates located in Missouri
?? Employee assistance program and referral bonus program
What To Expect (Job Responsibilities)
?? Field inbound calls from members and providers for assessment and triage
?? Conduct initial inpatient admissions for psychiatric and chemical dependency patients
?? Make patient assessments and determine appropriate levels of care
?? Manage inpatient mental health cases throughout the entire treatment plan
?? Coordinate benefits and transitions between various areas of care
What Is Required (Qualifications)
?? Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D., or an RN with 2+ years of experience in behavioral health
?? Active, unrestricted independent clinical license in the State of Missouri: LP, LCSW, LMFT, LPC, or RN
?? 2+ years of post-master's or RN experience in a related mental health environment
?? Proficient with Microsoft Office Suite (i.e., Word, Excel, Outlook, Teams)
?? Ability to work evenings, overnights, weekends, and holidays per assigned schedule
How To Stand Out (Preferred Qualifications)
?? Inpatient experience and crisis intervention experience
?? Behavioral health utilization management experience
?? Call center experience and dual diagnosis experience with mental health and substance abuse
?? Experience using Interqual, ASAM, and/or Locus criteria
?? Experience coordinating benefits and utilizing multiple resources for patients
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