Marketing Communications Specialist / Live Chat Support - US REMOTE
We're on the lookout for a creative and enthusiastic Marketing Communications Specialist / Live Chat Support to join our dynamic team remotely. Your responsibilities will include crafting compelling marketing content, responding to inquiries, and providing top-notch customer support.
Responsibilities
?? Engage with customers through live chat, addressing inquiries and providing information about programs and services
?? Draft and manage marketing communications across various platforms, including social media and email
?? Create appealing content for promotional materials, newsletters, and blog posts
?? Collaborate with the marketing team to develop and execute campaigns
?? Monitor and respond to online reviews and social media interactions
?? Analyze engagement metrics to optimize communication strategies
?? Provide feedback and insights to improve customer experience
?? Bachelor??s degree in Marketing, Communications, or related field
?? Proven experience in marketing communications or... customer support
?? Exceptional writing, editing, and verbal communication skills
?? Familiarity with digital marketing tools and social media platforms
?? Ability to evolve and adapt communication styles to match diverse audiences
?? Strong problem-solving skills and ability to multitask in a fast-paced environment
?? Must have a quiet space to work remotely and reliable internet access
?? 3+ years active savings/checkings bank account is a MUST
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