Remote Outbound Call Agent - Plastic and Cosmetic Surgery Practice
Outbound Caller / Sales Representative (Remote / Virtual)
Dynamic Medical Practice seeking a Customer Service Specialist with a positive attitude and welcoming nature. Our growing Cosmetic Surgery Practice is hiring for an Outbound Caller / Sales Representative position...
This position is heavily commission based and performs outbound calls to potential and current customers to qualify them as sales leads for Patient Advisors. This position will require working closely with the Sales team to ensure accurate and effective quality of sales leads. The position will work a flexible schedule in order to ensure we can reach our patients outside of regular business hours.
Experience in a Plastic Surgery, Dermatology, or Aesthetics office is a plus.
ESSENTIAL FUNCTIONS:
Able to work a flexible schedule including afternoon / nights (1pm-8pm) weekdays and weekends.
Make outgoing calls to potential customers to schedule high quality leads for consultation
Communicate with prospective patients via phone, text, IM, and email as needed.
Serve as IMAGELIFTs professional representative when dealing with customer communications: via phone, email, instant messaging etc.
Possess strong knowledge of IMAGELIFT products and services to identify customer needs when qualifying them.
Document each contact event as per company and departmental policies and procedures.
Follow up with potential customers in a timely manner.
Demonstrate an aptitude for sales, be able to ask for the next appointment or follow up and suggest additional products or services to increase customer satisfaction and revenue.
Apply a positive customer service attitude in interactions with all customers.
Be able to establish a positive rapport.
Be patient and understanding in all customer interactions.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Maintain regular attendance and to arrive to work on time.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES: Function as an effective sales team member while supporting the efforts of other departments and IMAGELIFT as a whole. Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility. Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects. Possess strong problem solving and decision making skills while using good judgment. Multi-task and change from one task to another without loss of efficiency or composure. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management. Identify opportunities for improvement while creating and implementing viable solutions Actively follow IMAGELIFT policies and procedures. Perform other duties as assigned.
Job Types: Full-time, Part-time
Pay: $480.00 - $1,200.00 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Supplemental Pay:
Commission pay
Application Question(s):
Do you reside in the Greater Tampa Bay area and will you be able to come to our office for training and onboarding?
Location:
Tampa, FL (Required)
Work Location: Remote
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