Customer Service Representative Needed (Mac Required)
Are you detail-oriented, resourceful, and ready to make an impact? We are looking for a proactive Customer Service Representative to join our fast-paced, high-growth team. This is a remote position with required availability to work during Eastern Standard Time (EST) hours, ensuring seamless support for our customers.
Key Responsibilities...
Respond to customer inquiries promptly and professionally via multiple communication channels.
Provide clear, comprehensive information on our services, addressing questions with accuracy and empathy.
Resolve customer issues efficiently, ensuring every interaction upholds our high standards of service quality.
Capture and manage quality control details to ensure customer satisfaction.
Required Skills & Tools:
Strong verbal and written English communication skills.
Proficiency with Mac computers.
Experience using Slack, Google Drive, Notion, Real VNC, and working with PDFs.
Familiarity with reading and interpreting measurements.
Reliable, high-speed internet connection.
A MacBook is required for this role.
Availability to work EST hours.
Working Conditions:
Fully remote position with availability to work 7 days a week.
Embrace a dynamic, startup culture where youll learn on the fly, tackle significant responsibilities, and experience rapid career growth in a fast-paced environment.
If you thrive in a high-energy setting and are passionate about delivering exceptional customer service, wed love to hear from you. Join us and be part of a team where your contributions will make a real impact
Apply Job!