Customer Assistance Coordinator
Job Summary
Join Amazon Inc. as a Customer Assistance Coordinator in Washington State. This is a full-time position offering a competitive salary, comprehensive health and dental benefits, and paid vacations. You will work 40 hours per week with opportunities for overtime. Enjoy paid training to help you excel in your role and become part of a team that values innovation and customer satisfaction.
Job Description
As a Customer Assistance Coordinator, you will be the frontline representative for Amazon, ensuring that our customers receive timely and efficient support. Your role will involve handling inquiries, resolving issues, and providing information about Amazon??s products and services. You will act as a key point of contact for our customers, working to enhance their overall experience with the company.
Requirements
?? Excellent communication skills, both written and verbal
?? Strong problem-solving abilities
?? Ability to work effectively in a fast-paced environment
?? Basic computer proficiency
?? Prior experience in customer service is a plus but not mandatory
Responsibilities
?? Respond to customer inquiries via phone, email, or chat
?? Provide detailed information about Amazon products and services
?? Resolve customer issues promptly and effectively
?? Coordinate with other departments to ensure customer needs are met
?? Maintain accurate records of customer interactions
Benefits
?? Comprehensive health and dental insurance
?? Paid training programs
?? Paid vacations and holidays
?? Retirement savings plan with company match
?? Employee discounts on Amazon products
Educational Qualifications
?? High school diploma or equivalent required
?? Bachelor??s degree in a related field is preferred
Experience
?? 1-2 years of experience in customer service or a related field is advantageous
Company Overview
Amazon Inc. is a global leader in e-commerce and technology, committed to providing customers with a wide range of products and exceptional service. Our mission is to be Earth??s most customer-centric company, where customers can find and discover anything they might want to buy online.
Why Join Amazon?
Joining Amazon offers you the chance to be part of a dynamic and innovative company that values diversity and inclusion. You will have opportunities for career advancement, continuous learning, and personal growth in a supportive work environment.
Equal Opportunity Employer Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, disability, age, or any other legally protected status. All qualified applicants will receive consideration for employment.
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