Senior Product Designer, Online Ordering - Merchant Satisfaction
About the position
The Senior Product Designer for Online Ordering - Merchant Satisfaction at DoorDash will lead the design of a new initiative aimed at enhancing the user experience for merchants engaging with their customers through digital ordering channels. This role involves owning the end-to-end user experience, contributing to product strategy, and collaborating with cross-functional teams to deliver impactful design solutions. The position is pivotal in shaping the culture and processes of the design team while addressing complex design challenges in a fast-paced environment.
- Responsibilities
- Own the user experience of products end-to-end, including contributing to product strategy and crafting visions. ,
- Work on complex, ambiguous problem spaces to understand opportunities and chart a path forward. ,
- Collaborate cross-functionally with product managers, engineers, and other disciplines to build and ship designs. ,
- Deliver and refine clear storytelling around product needs and opportunities. ,
- Create, collaborate, and refine flows, prototypes, and high-fidelity visuals.
- Requirements
- 5+ years of work experience in product design with a strong portfolio showcasing high-quality craft at scale. ,
- Experience leading new initiatives and achieving success in a team environment. ,
- Ability to validate market fit for brand-new products as a 0-1 designer. ,
- Passion for driving product strategy and vision for new product areas. ,
- Skilled in balancing strategy, research, interaction design, and visual design.
- Nice-to-haves
- Experience with SaaS products and online ordering systems. ,
- Familiarity with user research methodologies and usability testing. ,
- Strong communication skills to articulate design decisions and rationale.
- Benefits
- 401(k) plan with employer match ,
- Paid time off ,
- Paid parental leave ,
- Wellness benefits ,
- Medical, dental, and vision benefits ,
- Disability and basic life insurance ,
- Family-forming assistance ,
- Commuter benefit match ,
- Mental health program ,
- Paid holidays
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