Pharmacy Technician - Call Center - Remote
- Description:
- Serve as a subject matter expert in pharmacy knowledge and call center operations.
- Answer incoming calls, process prior authorization requests accurately, and assist providers with inquiries.
- Ensure compliance with all PHI protocols and secure handling of confidential company data according to policy guidelines.
- Process prior authorization requests within mandated timeframes and communicate effectively with providers.
- Requirements:
- Certified Pharmacy Technician.
- At least 2 years of experience as a pharmacy technician in settings such as retail pharmacy, hospital pharmacy, managed care, insurance, or pharmacy benefit management.
- Valid pharmacy technician license/certification/registration, as required by state law.
- Proficiency with general computer skills, including Microsoft Office, internet usage, and email.
- Flexibility to adjust work hours to meet peak demand times.
- Benefits:
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
Apply Job!