Work From Home Customer service/Help desk Analyst- Full time/Part time
Are you passionate about providing exceptional customer service and problem-solving skills? Are you looking for a flexible work-from-home opportunity in the bustling city of Boston, MA? Look no further than this exciting opportunity with Ernst & Young!
- As a Work From Home Customer Service/Help Desk Analyst, you will be responsible for assisting customers with their inquiries, technical issues, and providing top-notch support through various communication channels. This role offers the flexibility of both full-time and part-time options, allowing you to balance work with your personal life.
- *Responsibilities:**
- Respond to customer inquiries and issues promptly and professionally
- Troubleshoot technical problems and provide solutions to customers
- Document all interactions and resolutions in the system
- Collaborate with team members to ensure a seamless customer experience
- *Requirements:**
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Previous customer service or help desk experience is preferred
- Must have a reliable internet connection and a quiet workspace at home
- Please note that Ernst & Young follows the guidelines of the Equal Employment Opportunity Commission and does not inquire about criminal backgrounds during the hiring process.
- *Job Summary:**
- Job Title: Work From Home Customer Service/Help Desk Analyst
- Job Type: Full-time/Part-time
- Location: Boston, MA
- Salary Range: $21 to $38 per hour
If you are ready to embark on a rewarding career in customer service from the comfort of your own home, apply now to join our dynamic team at Ernst & Young!
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