Learning and Development Manager

Our Secret Ingredient is our Teammates.

We offer great rewards, competitive pay, career advancement and growth opportunities.

Full Time Teammates are also eligible for:
• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance – Medical, Dental, Vision & Disability
• Basic and Supplemental Life Insurance

Refresh and Grow your Career with Us!

Job Overview

The Learning and Development Manager supports the Market Unit Leadership teams within their assigned geography. This position has local Market Unit visibility and must be adept at conversing with all levels of leadership and be able to articulate the message at varying levels of complexity and detail. This position is responsible for the coordination, presentation, and monitoring of Coca-Cola Consolidated’s learning and development programs for all teammates in their assigned Market Unit(s). This position will be responsible for training solutions such as Sales Effectiveness, Onboarding, Capability Training/Soft Skills, and Leadership Development. The Learning and Development Manager is expected to give presentations and must be comfortable speaking in front of large groups. This individual will help drive company values and philosophy and ensure all learning and development activities are strategically linked to the organization’s mission and vision.

Duties & Responsibilities
• Customer Management: Represents and supports a diverse client base of 1000 to 1500 teammates, serving customers at all organization levels and various geographic areas in forming strategic partnerships to successfully identify and address L and D needs. Provides resources, facilitates process consistency, supports execution and continuous improvement. The Learning Manager will spend the majority of their time in the local markets that they support Observing, Coaching and Training
• Coaching and Consulting: Works directly with Market Unit Leadership, local management teams, and HR to serve all Market Unit teammates. Conducts Capability Assessments through RED Market Visits (Providing Coaching, Feedback, and Solutions). Partners with leadership to develop action plans to address gaps. Builds and develops strong sustainable relationships with internal and external stakeholders
• Development and Delivery: Provides Training expertise and governance on Key Programs including Sales Effectiveness (Selling classes and reinforcement of content), Capability Training (Soft Skills, Management Routines, Sales Training/Product Knowledge, RED), New Teammate Onboarding (Facilitation of onboarding classes and program compliance), and Leadership (Development classes and development plans). Assess, develop, and delivers materials that will help employees understand the subjects being taught using the proper Training Medium
• Needs Assessment and Process Compliance: Conduct Measurements and Evaluation of Training to determine effectiveness and areas for enhancements to ensure a return on investment
• Positively Impact Organization Culture
• Supports teammate orientation process; improve morale; reinforce company Values and Purpose
• Fiscal Management
• Effectively manage L and D expenditures and investments for assigned area of responsibility

Knowledge, Skills, & Abilities
• Learning and Development
• Knowledge of Adult Learning Styles with a minimum of 5 years previous experience in the design, development, implementation, and evaluation of training and development products/programs, organizational development interventions, and, or performance improvement initiatives
• Knowledge of e-learning and Training mediums
• Organizational Skills
• Excellent organizational, planning, communication, presentation, and writing skills; comfortable communicating with all levels of the organization, and demonstrate the ability to clearly present information to both large and small groups of people
• Management
• Must have a demonstrated ability to manage a diverse portfolio of projects, quickly mediate between competing priorities, prioritize work and practice effective time management with the ability to organize and work effectively with management
• Interpersonal Skills
• Proven track record forming partnerships and influencing effectively across all areas of the organization; effectively manage conflict, coach and counsel for development, and win the trust of others at all levels
• Professional Presence
• Demonstrates a positive/professional demeanor following the company’s mission, values, and his/her level of responsibility
• Leadership Ability
• Self-motivated with the ability to coach, counsel, encourage and motivate people to produce tangible outputs from concepts and ideas as well as stated goals/objectives. Leads by accomplishment, example, courage, and conviction with a unique ability to influence and facilitate collaboration among various functional areas toward common goals
• Computer Skills
• Competent in basic Microsoft Office applications, including Microsoft Word, Excel, PowerPoint, etc
• Capability to learn internal applications as needed
• Travel up to 50% of the time across multiple CCCI territories
• Physical Effort: Requirements that are normal for an office environment, long periods of standing, working in all elements of weather while conducting
• Market visits Working Conditions: Varied conditions based on the customer base
• Could be normal office environments or outside depending on the support needed
• Tools and Equipment: computer, iPad, various software systems

Minimum Qualifications
• High school diploma or GED
• Knowledge acquired through 3 to up to 5 years of relevant work experience

Preferred Qualifications
• High School required 2 or 4 year degree preferred

Work Environment

Office Environment

Up to 50% travel

Primary location for this position will be in Nashville, TN.

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