Benefits Verification Specialist (Remote)

We are seeking a Benefits Verification Specialist who is ready to Amp Up their career at an organization that combines your passion and performance to shape a better world. Amplifon’s recognition as a “Top Employer 2025” across Europe, the United States, Canada, and New Zealand by the Top Employers Institute demonstrates the close tie between our purpose – helping people rediscover all the emotions of sound – and the success employees can experience here.

The Benefits Verification Specialist role is the perfect opportunity to amplify your career if you have a passion for accuracy and troubleshooting. Our Benefits Verification Specialist is responsible for performing online eligibility and benefit checks for applicable payers as outlined in the guidelines. You will also be required to call insurance companies directly to obtain required eligibility and benefits for all managed care, government, and commercial payers.

Key Responsibilities:
• Performing online eligibility and benefit checks for applicable payers
• Calling insurance companies directly to obtain required eligibility and benefits for all managed care, government, and commercial payers
• Processing accounts according to performance standards - timing, volume, and quality
• Contacting referral sources to obtain additional information that is required to complete the verification of benefits
• Providing exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner

Qualifications in this role include, but are not limited to:
• High School Diploma Required. Associate Degree or Higher preferred.
• Minimum one year of insurance verification experience
• At least 1 year of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines
• Familiarity of how deductibles, coinsurance and out of pocket coverage works
• Familiar with Microsoft Excel (SUM function, text wrap, sorting, inserting charts, print scaling, etc.)
• Work Schedule: M-F 8am-4:30pm CST
• This is a remote opportunity, candidates that reside in the following states are encouraged to apply: IA, MD, OH, SD, TX, FL, IL, KY, MN, MO, NC

Preferred Experience and Skills:
• Ability to multitask within multiple systems
• Detail oriented

Compensation: Based on qualifications we anticipate the hiring range will be $23-$24 per hour

Benefits Offered
• Medical, Dental, Vision, 401(k) with company match, and hearing aid benefits for employees & family
• Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, and bereavement
• Tuition reimbursement and Employee assistance program for employees & family
• Access to our Wellness Hub, your go-to resource for holistic well-being, offering tools and support
• Continuous career development with access to Ampli-Academy (internal LMS), LinkedIn Learning, Coursera, team training, and more.
• Additional specialized training for career development

About Us

Amplifon, the global leader in the hearing care retail market and headquartered in Milan, Italy, empowers people to rediscover all the emotions of sound. We operate under three regions in EMEA, Americas, and APAC with a global presence in 26 countries and 20,300 employees worldwide. Amplifon Americas is regionally headquartered in Minneapolis, MN and supports operations in Canada, Latin America, and the United States. We are a parent company to Miracle-Ear, our hearing care retail division, and Amplifon Hearing Health Care, our hearing care insurance division, bridging both industries to provide comprehensive solutions for hearing well-being.

Amplifon Hearing Health Care is the nation’s leading hearing health care benefits solution provider with a national network of over 7,000 clinics across the U.S., covering more than 50 million individuals. For nearly 30 years, we have been dedicated to making hearing health care more accessible and affordable. Join us and make the switch to an impactful career.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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