Community Banking Associate

Wintrust Financial is seeking a Community Banking Associate in Stone Park, IL. The role involves engaging with customers to provide tailored financial solutions, handling transactions, and promoting bank services. Candidates should have 1-3 years of customer service or financial experience and bilingual skills in Polish or Spanish. The position offers competitive pay, commissions, and a comprehensive benefits package, including medical and dental insurance.
We're seeking a highly skilled Community Banking Associate to join our team at Wintrust Financial. As a key member of our organization, you'll play a vital role in helping us connect with our valued customers and contribute to their financial success.

Your primary responsibility will be to engage with customers to build and maintain meaningful relationships, leveraging your financial knowledge to provide tailored solutions. You'll work closely with business partners to guide customers to additional expert resources, handle teller transactions, and assist customers in the lobby and drive-up.
? You'll discover customer financial needs and recommend suitable products and services, using your expertise to provide personalized solutions.
? You'll collaborate with business partners to guide customers to additional expert resources, such as mortgage and wealth management services.
? You'll open accounts and perform maintenance tasks while supporting customers with digital banking products.
? You'll identify potential fraud and mitigate risks, assuming responsibilities for bank opening and closing shifts as needed.
? You'll contribute to community and bank events to promote positive relationships and foster a sense of community among our customers.

To be successful in this role, you'll need 1-3 years of experience in customer service, sales, or financial service roles, along with bilingual skills in Polish or Spanish. A high school diploma or GED is required, and intermediate computer skills are necessary.

We offer a competitive pay structure with opportunities to earn monthly commissions, an estimated hourly rate between $21.00 and $28.00. You'll also enjoy a comprehensive benefits package, including medical insurance, dental, vision, life insurance, disability insurance, parental leave, employee assistance program, 401(k) with company match, flexible spending account, employee stock purchase plan, critical illness insurance, accident insurance, and pet insurance.

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