Program Coordinator - Meetings & Events
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Working with the Assistant Program Manager, the Program Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices. Amazon is a fast paced, demanding corporate environment and JLL is here to provide professional, service excellence. The Program Coordinator is led by the regional Assistant Program Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally. Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces. Primary Duties / Essential Job Functions Processing event requests and corresponding with Amazon customers Coordinating and leading planning and walkthrough meetings with customers and vendor partners Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts On site coverage and troubleshooting during high impact events to ensure successful event operations Organizing and compiling event data metrics Creating and maintaining standardized event documents Responding to and acting on customer feedback Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested Assisting in the planning and hosting of the occasional GREF-related event as needed Other duties as assigned in support of Events Program Manager Experience / Skills Essential Knowledge and Skills: Ability and attentiveness to multi-task Interact with employees, visitors and contractors with poise and diplomacy Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists Interpret instructions in written, oral, diagrammatic or schedule form Possess initiative to assume additional responsibilities Set priorities and meet deadlines Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs Perform basic business math such as compute discount, interest, percentage and profit/loss Communicate effectively both verbally and written Possess excellent grammar and proofreading abilities The ideal candidate will have excitement for helping to build and maintain event support Experience 3+ years’ experience in event coordination or event administrative support 3+ years’ experience in facilities management a plus Must be proficient with Microsoft Office Microsoft Visio or CAD experience preferred High level of accuracy and attention to details Positive, professional, customer-service oriented personality Excellent interpersonal and communication skills Ability to work independently, at times, with little direction Salary Range $59,400-$86,200 Education Bachelor’s Degree or equivalent 4 years of experience preferred Location: On-site –Arlington, VA Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. 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Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. 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